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Frequently Asked Questions

When should I order?
A recommended time to place your order is approximately 3 to 6 months before your wedding date. By placing your order early you can check one more thing off your To Do list!

How do I place my order?
You can place your order on our secure online ordering site or by calling our customer service representatives at 800-680-2552. We accept VISA, MasterCard, Discover and American Express. After your order is placed, you will receive an email confirmation. Most of our products will ship within 1 to 3 business days. Some products are special order and may take longer. Please refer to the “Availability” section located on each product page.

Orders with personalization will be processed and shipped exactly as you entered the information. Be sure to review this information carefully. Once your order is placed, you agree that you have verified your information is correct, and authorize printing of personalized items. Your order is in process as soon as it is placed. Therefore, we are unable to allow for changes or corrections and/or cancellations.

Can I receive a proof of my personalized candy bar wrapper?
Upon request, a proof of your order will be emailed to you. Your order will be printed after we receive approval of your proof.

Can I make minor changes to a personalized item?
Yes, please include your changes in the comments section during checkout or call us at 800-680-2552.

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